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What Are Retailer Chargebacks?

If you’re contemplating moving into the business to business space or already have and have been billed by your retailers for “chargebacks” you may be wondering what, exactly, you’ve gotten yourself into. After all, those chargebacks can be very expensive, so much so...

3 Ways You Can Avoid “Shopper’s Anxiety” For Your Customers

It’s no secret that uncertainty chases more customers away from eCommerce shops than concrete facts, even if that means you have to admit to something they might find unpleasant, like a no returns policy. It’s better to know in the mindset of most online consumers. A...

Do You Know The Omnichannel Lingo?

Retail has become an entirely different creature from what it was only a few years ago. When an industry has made such a dramatic transformation in such a short period of time, it follows that the language to describe it also can take a turn for the unfamiliar. It’s...

What Does Brick And Mortar Mean To Retailers Now?

In a retail environment where it seems like there are a lot more clicks than bricks these days, retailers, their employers and shoppers alike wonder what the future holds for old-fashioned brick-and-mortar shops. According to the National Retail Federation, just 21...